Shipping

Processing Time
Orders are processed and shipped within 2 business days of purchase.
Please note: Processing times may be extended during high-demand periods or due to exceptional circumstances.

Shipping Methods

  • Italy (Express): 24–48h

  • EU/U.K. (DHL Express): 48–72h

  • EU/U.K. (FedEx Standard): 3–5 business days

  • International (FedEx Standard): 3–7 business days

  • International (DHL Express): 2–4 business days

Shipping Costs

  • Italy: €6.00

  • EU/U.K.: €13.00–35.00

  • International: €30.00–75.00

  • Final shipping costs are calculated and displayed at checkout based on your destination.

Important Notes

  • Import taxes and duties are the customer’s responsibility.

  • Customs fees vary and are not under our control.

  • If a shipment is refused, both the original and return shipping fees will be charged to the customer.

  • For full details, please refer to our [Shipping Policy].

Returns

We accept returns within 14 days of receiving your order.
To be eligible for a return, items must be unused, undamaged, and in their original condition.

  • Return shipping costs are the customer’s responsibility.

  • Original shipping fees are non-refundable.

  • If your return is approved, return shipping costs will be deducted from your refund.

To request a return, please download the return form available at the bottom of this page.

Shipping & Returns