Standard Return Policy & Right of Withdrawal

DARKONFLOYD applies the current regulations on returns and the right of withdrawal within the European Union, in accordance with Legislative Decree No. 170 of November 4, 2021. Outside the EU, all sales are considered final.

Terms and Conditions for the Return of Products Purchased Online:

Return Period / Right of Withdrawal: Customers may return purchased products or exercise their right of withdrawal within 14 calendar days from the date of receipt of the goods.
Direct Purchases: Only items purchased directly through the official DARKONFLOYD website are eligible for return.
Condition of Returned Products: Items must be returned in their original condition, without signs of use, alterations, or damage. Items that do not meet these conditions will not be accepted.
Repackaging: Products must be returned in their original packaging and must include all accessories and promotional materials received at the time of purchase.
Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is defective or does not match the description. In such cases, please contact us to arrange the return.
Size/Color Exchanges: Due to the limited nature of our collections, we cannot guarantee the availability of size or color exchanges. We strongly encourage customers to consult the sizing guides available on our website and Instagram page to ensure the correct size is selected.

For more information or assistance, please contact us at info@darkonfloyd.com or via our social media channels.